Refund policy

Return Policy

At Filia, we want you to love every piece you purchase.
If something isn’t quite right, we’re here to make returns easy and stress-free.

1. Return Window

We accept returns within 7 days of receiving your order.
After 7 days, unfortunately, we can’t offer a refund or exchange.

2. Condition of Returned Items

To be eligible for a return, your item must be:

• Unworn, unwashed, and unused

• With all original tags attached

• In its original packaging (including dust bags or boxes, if applicable)

Items that show signs of wear, damage, or alteration are not eligible for return.